Terms of Use

5.1 Informational Purpose

The Website is provided for general informational purposes regarding our consulting, build, and run services, solution examples, pricing information, careers, and insights/blog content.

5.2 No Professional Advice

Insights, blogs, case examples, and other content on the Website are provided for general informational purposes only and do not constitute legal, financial, tax, compliance, security, or other professional advice. You should not act upon Website content without obtaining professional advice tailored to your circumstances.

5.3 Non-Binding Nature of Website Content

• (a) No Offers: Website content is not a binding offer, statement of work (SOW), proposal acceptance mechanism, or guarantee of results.
• (b) Estimates Only: Any pricing, packages, "starting at" figures, timelines, or examples are non-binding estimates and may change without notice.
• (c) Services Agreement Controls: Cognitrio provides services only under a separate written services agreement executed by authorized signatories (e.g., Master Services Agreement, Statement of Work, Order Form, or equivalent) (a "Services Agreement"). If there is any conflict between these Terms and a Services Agreement, the Services Agreement controls for the services it covers.

8.1 Permitted Use

You may use the Website only for lawful business purposes and in accordance with these Terms.

8.2 Prohibited Uses

You must not (and must not attempt to):

• (a) Violate Security: Probe, scan, or test the vulnerability of the Website; bypass security or authentication measures; or access non-public areas of the Website or our systems.
• (b) Automated Access / Scraping / Harvesting: Use any robot, spider, scraper, crawler, or other automated means to access the Website to copy materials, extract data, or monitor the Website without our prior written consent, except where such restriction is prohibited by applicable law.
• (c) AI Training / Model Development: Use Website content or data accessed via the Website (including text, images, layouts, and metadata) to train, fine-tune, benchmark, or develop artificial intelligence or machine learning models without our prior written consent, except where such restriction is prohibited by applicable law.
• (d) Disrupt Services: Introduce viruses, trojan horses, worms, logic bombs, or other malicious material; or attack the Website via denial-of-service (DoS) or distributed denial-of-service (DDoS).
• (e) Misrepresent: Impersonate any person or entity, including Cognitrio personnel, or misrepresent your affiliation with Cognitrio.
• (f) Unlawful or Harmful Conduct: Use the Website in any way that infringes, misappropriates, or violates intellectual property or other rights, or that is unlawful, defamatory, obscene, abusive, or harmful.

8.3 Monitoring and Enforcement

We may monitor Website use for security, operational integrity, and legal compliance. We may suspend, restrict, or block access to the Website (in whole or in part) to protect the Website, Cognitrio, our providers, or others.

8.4 Account Security and Portal Credentials

To access certain areas of the Website (such as client or applicant portals), you may be required to authenticate using a third-party identity provider (for example, Google).

You are solely responsible for maintaining the security and confidentiality of your third-party account credentials and agree to accept responsibility for all activities that occur under your authenticated session.

You must notify us immediately at legal@cognitrio.com if you discover or suspect unauthorized access to or use of your portal account.

We may require credential resets, suspend access, or take other reasonable steps to protect the Website, our systems, and users.

9.1 Ownership

The Website and its entire contents (including text, graphics, logos, images, video, articles, and software) are owned by Cognitrio LLC, its licensors, or other providers and are protected by U.S., UK, and international intellectual property laws.

9.2 Trademarks

Cognitrio™, COGNITRIO, and the Cognitrio logo (together, the "Cognitrio Marks") are trademarks of Cognitrio LLC. You must not use the Cognitrio Marks without our prior written permission, including in any manner that suggests affiliation, endorsement, or sponsorship.

No license: except for the limited right to access and view the Website as expressly granted in these Terms, nothing in these Terms grants you any right, title, or interest in or to the Cognitrio Marks, and all goodwill arising from any use of the Cognitrio Marks inures solely to Cognitrio LLC.

Third-party marks: All other trademarks, logos, service marks, and trade names appearing on the Website are the property of their respective owners and are used for identification purposes only.

9.3 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website solely for your internal business evaluation purposes.

You must not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Website content without our express written permission, except as permitted by applicable law.

9.4 Permissions

For permissions requests, contact legal@cognitrio.com.

10.1 Submissions

"Submissions" include information you submit through the Website, such as messages, booking details, application materials, and any files you upload (if enabled).

You represent and warrant that you have the right and authority to provide the Submissions and that the Submissions do not violate applicable law or third-party rights.

You grant Cognitrio a limited, worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, and process your Submissions solely to:

• (a) respond to you and provide requested information,
• (b) schedule/manage consultations,
• (c) evaluate job applications (where applicable),
• (d) operate, secure, troubleshoot, and improve the Website, and
• (e) maintain appropriate business records.

10.2 Feedback

If you provide suggestions or feedback about the Website or our services, you agree we may use it without restriction or compensation.

10.3 DMCA / Copyright Infringement Notices

Cognitrio respects the intellectual property rights of others. If you believe that any material on the Website infringes a copyright that you own or control, you may send a written notice under the U.S. Digital Millennium Copyright Act (DMCA) to our designated agent at legal@cognitrio.com.

For purposes of this Section 10.3, material on the Website includes: (a) user-uploaded or user-submitted content we store or display (for example, images, videos, audio, PDFs, text, and code); (b) content published by Cognitrio on the Website (including pages, posts, and downloadable files); (c) content hosted at a URL on a domain we control; and (d) links, references, search results, indexes, or other information-location tools displayed on the Website that identify or point to content.

This DMCA process applies only to alleged copyright infringement and does not apply to trademark or other non-copyright claims.

To be effective, a DMCA notice should include:

• a physical or electronic signature of the copyright owner or authorized agent;
• identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by one notice, a representative list of such works;
• identification of the allegedly infringing material or information location on the Website and information reasonably sufficient for us to locate it (for example, the URL of the page where the material, link, reference, or search result appears, and the destination URL if applicable);
• information reasonably sufficient to permit us to contact you (such as your name, mailing address, telephone number, and email address);
• a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
• a statement, under penalty of perjury, that the notice information is accurate and that you are authorized to act on behalf of the copyright owner.

Upon receipt of a compliant notice, we may remove or disable access to the challenged material, notify the submitting party where appropriate, and handle any counter-notice in accordance with applicable law.

14.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, COGNITRIO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF USE, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE WEBSITE, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, COGNITRIO'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

• (a) ONE HUNDRED U.S. DOLLARS (US $500); OR
• (b) THE AMOUNT YOU HAVE PAID TO COGNITRIO SPECIFICALLY FOR ACCESSING THE WEBSITE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM (IF ANY).

14.3 Non-Excludable Liability

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including (where applicable) liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

17.1 Governing Law

All matters relating to the Website and these Terms shall be governed by and construed in accordance with the internal laws of the State of New York, USA, without giving effect to any choice or conflict of law provision or rule.

17.2 Exclusive Jurisdiction

Subject to any mandatory provisions of applicable law that apply to you, any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York located in the City of New York, and you consent to personal jurisdiction and venue in such courts.

Severability:

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No Waiver:

Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment:

You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets.

Entire Agreement:

These Terms constitute the entire agreement between you and Cognitrio regarding your use of the Website and supersede any prior or contemporaneous understandings relating to the Website.

Survival:

Any provisions of these Terms that, by their nature, should survive termination or expiration of your use of the Website shall survive. This includes, without limitation, Section 5 (Website Purpose; No Reliance), Section 9 (Intellectual Property Rights), Section 10 (Submissions and Feedback), Section 13 (Disclaimer of Warranties), Section 14 (Limitation of Liability), Section 15 (Indemnification), and Section 17 (Governing Law and Jurisdiction).